Oswaldo Javier Lozano

Graduated as Industrial and Systems Engineer at the Monterrey Institute of Technology in May 1991. Graduated as Master in Theological Studies on Marriage and Family at the John Paul II Institute for Studies on Marriage & Family, in Washington D.C., on May 13th 1999. Graduated as Master in Theological Studies on Biotechnology and Ethics at the John Paul II Institute for Studies on Marriage & Family, in Washington D.C., on May 13th 2011.

Assistant Professor of Theology at the John Paul II Institute for Studies on Marriage & Family, in Monterrey, Mexico, from 1999 to 2008, and from 2012 to 2016. Director and Academic Dean from 2013 to 2016. International Lecturer on the legacy of Saint John Paul II about the human person, marriage, family and consecrated life, and preacher about the Christian Faith for the life at the Catholic Church, since July 2016.

olozano@rochatsb.ch
+52 1 81 1911 1034

Myelin Fe Estepa

Mylz is a graduate of BS Electronics and Communications Engineering at the Central Philippine University. A licensed engineer, she decided on a different career path and ventured into the BPO industry in 2002. She has stayed in this business for almost 20 years, working her way up and managing people in various areas of the business — from operations to support. But what really captured her heart is the humanitarian aspect of the business.

She pioneered the Mission Office in Qualfon Dumaguete in 2013, a business arm that focuses solely on giving back to community and awakening the spirit of volunteerism and purpose in Qualfon’s employees. Her experience with all aspects of the BPO business gives her a unique perspective that allows her to empathize with and care for everyone in the community — seeing the bigger picture and helping individuals maximize their potential for success and happiness.

mestepa@rochatsb.ch
+63 917 720 6959

April Joy Casono

Coach April earned her Bachelor of Science Degree in Psychology at Miriam College in 2006 and earned her master’s degree in Guidance and Counseling in 2010 in the same institution. She has been practicing and earning her experience in the field of mental health and wellness as a Licensed Counselor for 10 years already. 

Her career principles revolve around pursuing professional development knowledgeable in a variety of humanitarian experience that ranges from coordination and collaboration with organizations, designing progressive modular psychosocial activities for the betterment of communities up to immersing, training, recruitment, and psychologically dealing with the realistic challenges of human individuals and the society.

Her passion in being of service to others gave her various opportunities to climb up the career ladder from being an office staff, Guidance Counselor, being a Guidance Director and finding herself later on being a Consultant to a BPO start-up company.  She is well-adept with policy formation, standardization processes and improvement as she has been appointed auditor (internal/external) in the previous institutions she has worked at.

ajoy@rochatsb.ch
+63 917 888 9337